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Terms of Service

Effective date: April 7, 2026
Koivu Ventures Pte. Ltd.
11 Collyer Quay, #05-06C The Arcade, Singapore 049317

1) Agreement to these Terms

By accessing or using Eriko's website, apps, or services (the "Service"), you agree to these Terms. If you are using the Service on behalf of a company, you represent you have authority to bind that company.

2) What Eriko does (and doesn't)

Eriko provides done-for-you bookkeeping services using automation and human review. This includes transaction categorization, monthly close, reconciliation, and reporting within your connected accounting software. Eriko is not a CPA firm and does not provide tax filing services. You are responsible for reviewing outputs and ensuring your books are correct. Nothing is posted to your accounting software unless reviewed and approved.

3) Eligibility

You must be at least 18 years old and able to form a binding contract.

4) Your account and security

You are responsible for:

  • Maintaining accurate account info
  • Keeping credentials secure
  • All activity that occurs under your account

We may suspend accounts that appear compromised or used abusively.

5) Connected services (QuickBooks, Xero, Stripe, Square)

If you connect third-party services, you authorize Eriko to access and process data from those services as permitted by your chosen scopes/permissions. You can revoke access at any time from the third-party service or by contacting us.

6) Your content and permissions

You retain ownership of content you upload or connect ("Customer Content"). You grant Eriko a limited license to host, process, and display Customer Content solely to provide the Service. You represent you have the rights to provide Customer Content and to grant these permissions.

7) AI outputs and reliability

The Service uses automated systems and third-party AI to categorize transactions, generate drafts, and produce summaries. Outputs may be incorrect or incomplete. All AI-generated work is reviewed by a human team before being finalized. You are responsible for reviewing the completed close before relying on it for tax, legal, or financial decisions.

8) Human review

Every monthly close is reviewed by a trained reviewer, supervised by US-licensed CPAs, before it is written back to your accounting software. Human review does not guarantee tax outcomes or regulatory compliance. It is quality assurance on bookkeeping output, not a substitute for professional advice tailored to your jurisdiction.

9) Plans, pricing, and fair use

Eriko offers tiered pricing based on monthly transaction volume. Your tier is determined by your actual transaction data.

You agree not to:

  • Circumvent usage limits through automation, scripting, or repeated reprocessing
  • Use the Service primarily for bulk data extraction or benchmarking
  • Use the Service in a way that materially increases costs or degrades performance for others

10) Fees, billing, and cancellations

Subscription fees are billed monthly in advance. Your first month is free. You can cancel at any time; access remains until the end of the billing period. Taxes may apply depending on your location. Refunds are handled according to the policies displayed at checkout or in the Service.

11) Acceptable use

You may not:

  • Use the Service to violate laws or third-party rights
  • Upload malware or attempt to disrupt the Service
  • Reverse engineer or attempt to extract source code
  • Share access credentials in a way that violates your plan terms

12) Intellectual property

Koivu Ventures Pte. Ltd. owns the Service, including software, design, and branding. These Terms do not grant you rights except the limited right to use the Service under these Terms. If you provide feedback, you allow us to use it without restriction or compensation.

13) Suspension and termination

We may suspend or terminate access if you breach these Terms, your usage is abusive, required by law, or for non-payment. On termination, your right to use the Service ends. Data export options may be available depending on your plan and applicable law.

14) Disclaimers

The Service is provided "as is" and "as available." To the maximum extent permitted by law, Koivu Ventures disclaims warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that outputs are accurate, complete, or suitable for any particular accounting or tax position.

15) Limitation of liability

To the maximum extent permitted by law: Koivu Ventures is not liable for indirect, incidental, special, consequential, or punitive damages. Total liability for any claim is limited to the amount you paid for the Service in the 12 months before the event giving rise to the claim (or SGD $100, if you are on a free plan).

16) Indemnity

You agree to indemnify and hold harmless Koivu Ventures from claims arising from your Customer Content, your use of connected services, or your breach of these Terms.

17) Governing law and jurisdiction

These Terms are governed by the laws of Singapore. You agree to the exclusive jurisdiction of the courts of Singapore.

18) Changes to Terms

We may update these Terms. If changes are material, we will notify you through the Service or by email. Continued use after the effective date means you accept the updated Terms.

19) Contact

kari@erikobooks.com
Koivu Ventures Pte. Ltd., 11 Collyer Quay, #05-06C The Arcade, Singapore 049317

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